Marble Recruitment Solutions…

Specialise in the recruitment of temporary and permanent office, commercial and business support professionals in South Wales.

Wanted...

An experienced Claims Handler to join a well established Insurer based in Cardiff City Centre.

The Company…

Our client is a leader in their field and specialise in the provision of medico-legal reports to solicitor clients practising the personal injury sector.

The Job…

• To ensure that cases received are dealt with from beginning to end within the business in an efficient manner and within agreed timescales.
• To take ownership for individual cases as these are submitted and see these through to a successful completion.
• Liaise with solicitors, patients and medical experts.
• Establish good working relationships within the company and with customers in accordance with the principles of Treating Customers Fairly and maintaining effective, efficient and consistent channels of communication.
• To demonstrate a full understanding of the business processes, procedures, relevant product knowledge and systems so that accurate and appropriate information is given at all times.
• As required, participate in project work, mentor colleagues and represent the business in relevant forums, workshops and meetings.
• To meet all requirements of the quality audits.

The Person…

• The ideal candidate will:
• Have experience within a similar role.
• Will be customer service focused.
• Have excellent communication skills.
• Have the ability to build strong relationships.
• Target driven.
• Able to work within a team.
• Understand and comply with DPA, Money Laundering Prevention, Complaints and Breach procedures.

Job Details…

Duration:       Permanent

Hours:           09:00am -17:00pm Monday to Friday

Salary:           £15,000-£16,000

Location:        Cardiff

How to Apply…

Please send your CV in the first instance to Lian Morgan 

Marble Recruitment Solutions are acting as an employment agency