Opportunity Search
Case Handler IN Cardiff
Job Title:Case Handler
Salary:
£15000 to £16000
Location:Cardiff
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Marble Recruitment Solutions…
Specialise in the recruitment of temporary and permanent office, commercial and business support professionals in South Wales.
Wanted...
An experienced Claims Handler to join a well established Insurer based in Cardiff City Centre.
The Company…
Our client is a leader in their field and specialise in the provision of medico-legal reports to solicitor clients practising the personal injury sector.
The Job…
- To ensure that cases received are dealt with from beginning to end within the business in an efficient manner and within agreed timescales.
- To take ownership for individual cases as these are submitted and see these through to a successful completion.
- Liaise with solicitors, patients and medical experts.
- Establish good working relationships within the company and with customers in accordance with the principles of Treating Customers Fairly and maintaining effective, efficient and consistent channels of communication.
- To demonstrate a full understanding of the business processes, procedures, relevant product knowledge and systems so that accurate and appropriate information is given at all times.
- As required, participate in project work, mentor colleagues and represent the business in relevant forums, workshops and meetings.
- To meet all requirements of the quality audits.
The Person…
- The ideal candidate will:
- Have experience within a similar role.
- Will be customer service focused.
- Have excellent communication skills.
- Have the ability to build strong relationships.
- Target driven.
- Able to work within a team.
- Understand and comply with DPA, Money Laundering Prevention, Complaints and Breach procedures.
Job Details…
Duration: Permanent
Hours: 09:00am -17:00pm Monday to Friday
Salary: £15,000-£16,000
Location: Cardiff
How to Apply…
Please send your CV in the first instance to Lian Morgan
Marble Recruitment Solutions are acting as an employment agency

